This Privacy Policy explains how Wellness Media Ltd, trading as Brighton Hearing Review ("we", "us", "our"), collects, uses, stores and protects your personal data when you visit https://earthregenclean.world/ or submit an order or enquiry through our website.
We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The supervisory authority for data protection in the United Kingdom is the Information Commissioner's Office (ICO).
1. Data Controller
Wellness Media Ltd
14 Western Road, Brighton, BN1 2SE, United Kingdom
Company No. / VAT: 12345678
Email: privacy@earthregenclean.world
2. What Personal Data We Collect
We collect personal data in the following circumstances:
2.1 Order submissions
- Full name
- Telephone number
- Delivery address (collected during order confirmation call)
- Payment details (processed by our payment providers - we do not store card data)
- UTM and tracking parameters (for advertising attribution, subject to your consent)
2.2 Contact form submissions
- Full name
- Email address
- Subject and message content
2.3 Website usage data
- IP address (anonymised where possible)
- Browser type and version
- Pages visited, time spent, referring URL
- Cookie identifiers (subject to your consent - see Section 5)
3. Legal Basis for Processing
| Purpose | Legal Basis (UK GDPR) |
|---|---|
| Processing your order and delivering your product | Article 6(1)(b) - performance of a contract |
| Responding to contact form enquiries | Article 6(1)(b) - pre-contractual steps / Article 6(1)(f) - legitimate interests |
| Sending order confirmation communications | Article 6(1)(b) - performance of a contract |
| Analytics (Google Analytics) | Article 6(1)(a) - consent (via cookie banner) |
| Advertising / remarketing cookies | Article 6(1)(a) - consent (via cookie banner) |
| Fraud prevention and site security | Article 6(1)(f) - legitimate interests |
| Compliance with legal obligations | Article 6(1)(c) - legal obligation |
4. How We Use Your Data
- To process and fulfil your order for Revixol and communicate with you about it
- To respond to your contact form enquiries
- To improve our website and editorial content using anonymised analytics
- To serve relevant advertising where you have consented to marketing cookies
- To comply with UK legal and tax obligations
- To prevent fraudulent submissions (honeypot field)
5. Cookies & Consent Mode
We use cookies and similar tracking technologies. We implement Google Consent Mode v2: all advertising and analytics storage is set to denied by default. Cookies are only activated for analytics or marketing purposes if you click "Accept All" or grant specific categories via our cookie preference centre.
Essential cookies (session management, consent storage) are always active and do not require consent. For full details of cookies used, see our Cookie Policy.
6. Data Sharing & Third Parties
We do not sell your personal data. We share data only with the following categories of third parties, and only to the extent necessary:
- Payment processors (VISA/Mastercard/PayPal networks) - to process your payment securely
- Delivery / fulfilment partners - your name and delivery address for order despatch
- Google LLC - analytics and advertising services, subject to your cookie consent; data may be transferred to the USA under Google's Standard Contractual Clauses
- Email / hosting infrastructure - to deliver transactional emails; subject to appropriate data processing agreements
- Legal and regulatory authorities - where required by UK law
7. International Transfers
Where personal data is transferred outside the UK (e.g. to Google LLC in the USA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved under UK GDPR, or transfers to countries with UK adequacy decisions.
8. Data Retention
- Order data: retained for 7 years to comply with HMRC accounting obligations, then securely deleted
- Contact form data: retained for 12 months from last contact, then deleted
- Analytics data: retained as configured in Google Analytics (default 14 months); anonymised aggregates may be retained longer
- Cookie consent records: retained for 13 months
9. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of access - request a copy of the data we hold about you (Subject Access Request)
- Right to rectification - request correction of inaccurate or incomplete data
- Right to erasure - request deletion of your data ("right to be forgotten"), subject to legal retention obligations
- Right to restrict processing - request we limit how we use your data
- Right to data portability - receive your data in a structured, machine-readable format
- Right to object - object to processing based on legitimate interests or direct marketing
- Right to withdraw consent - withdraw any consent you have given at any time (this does not affect processing prior to withdrawal)
To exercise any of these rights, email us at privacy@earthregenclean.world. We will respond within one calendar month.
10. Right to Complain
If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Helpline: 0303 123 1113
- Post: ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We would, however, appreciate the opportunity to address your concerns before you approach the ICO - please contact us first at privacy@earthregenclean.world.
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. Our website uses HTTPS/TLS encryption. Access to personal data is restricted to authorised personnel only.
12. Children's Privacy
Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe a child has submitted data to us, please contact us immediately at privacy@earthregenclean.world and we will delete it promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Where changes are material, we will take reasonable steps to notify you (e.g. via a prominent notice on our website).
14. Contact
For any privacy-related queries, contact our data controller at:
privacy@earthregenclean.world
Wellness Media Ltd, 14 Western Road, Brighton, BN1 2SE, United Kingdom